COVID-19 and Your Tenancy
Valued Tenants and Friends,
First and foremost, we hope that you and your family are healthy and doing well. These are challenging and unpredictable times for us all.
In light of the current circumstances, we’ve made some recent changes to the way we do business. These changes are for your safety and for ours.
To begin, our office is no longer open for walk-in traffic. Rent payments may be made either online at https://www.premisrealty.com/pay-rent-online, by US Postal Mail, or by using the drop slot at the top of our office door. Cash payments will no longer be accepted. If you choose to drop off or mail a personal check, money order, or cashier’s check, please make sure that the rental property address is on it.
Maintenance requests must be made either by telephone at 727-447-5100 or online at https://www.premisrealty.com/premis-maintenance-request. As of right now all of the vendors who work for us are still making service calls. Please use best practices and adhere to social distancing if a vendor comes to your home to make a necessary repair. This is for your safety and theirs.
Lastly, lease renewals will be done by email and signed electronically. Renewal inspections will be deferred until the situation changes. You may report any concerns that you have when the renewal addendum is emailed to you. If there’s something that you want us to see, please feel free to send pictures back with the renewal. We may still drive by to check the exterior condition, roof, and trees.
Thank you for your patience and flexibility as we navigate these uncharted waters together. Our best to you and yours.